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Shipping Policy
Shipping
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Do you deliver all over India?
Yes, we currently ship all across India.
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What are the shipping charges for my order?
We charge a flat shipping charge of just INR 80 for all standard orders.
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How long does it take to ship an order?
All orders are shipped within 1-2 business days. In rare cases, we may take a little longer to ship your order. We will keep you informed in case of any delay.
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How long will it take to deliver my order?
All orders are usually delivered in 3-8 working days for major cities and 4-10 days for remote locations, from the order date.
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What happens if I have entered the wrong address?
Please message us on WhatsApp at +919873221510 immediately, mentioning your order number, so that we can fix it for you.
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Can I ship to multiple addresses at the same time?
Sorry, we are unable to ship to multiple addresses at this time. We recommend you place separate orders for the same.
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Can I return the package at the time of delivery if I’m not satisfied?
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and send us an email at info@northwishnaturals.com, mentioning your order number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Refund Policy - The Basics
All sales are final, currently we do not offer returns, refunds, or exchanges. However, we want to make sure that you are fully satisfied with your order from us, always. If for any reason, you feel dissatisfied with your order please write to us at info@northwishnaturals.com and we'll do our best to assist you.
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.
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